Help Desk Archives

Five9

Extend identity verification to voice-based candidate and employee interactions handled through Five9 contact center flows.

Microsoft Entra

Cross-check user identity against Entra ID in real time during high-risk workforce interactions.

Active Directory

Extend verified Entra ID password resets to on-premises Active Directory via Azure AD Connect writeback.

Okta

Cross-check user identity against your Okta directory in real time during high-risk workforce interactions.

ServiceNow

Verify user identity when a ticket opens, logging outcomes back to the record and resolve low-risk actions without agent intervention.

Jira

Route identity verification findings into Jira automatically giving security teams full context without leaving their workflow.

Amazon Connect

Apply identity verification to voice-based candidate and employee interactions routed through Amazon Connect.

Microsoft Teams

Verify attendees before a Teams call begins and detect attacker-controlled environments before impersonators reach your interviews or meetings.

Workday

Protect candidate interviews from impersonation and automate secure verification outreach for new hire enrollment.

UKG

Enrich AI-Driven Contextual Verification with employee attributes to generate identity-specific questions during help desk interactions.

ADP

Generate Contextual Verification questions using ADP employee data to produce identity-specific challenges during help desk interactions

CyberArk

Trigger password resets through CyberArk only after identity has been confirmed — no unverified remediation.

Saviynt

Surface identity verification outcomes within Saviynt governance workflows before entitlements and access certifications are assigned.

Cortex XSIAM

Stream verification events into XSIAM to correlate workforce identity risk with broader enterprise threat telemetry.

Sumo Logic

Deliver real-time verification alerts — outcomes, session context, and identity events — directly to your Sumo Logic environment.

Slack

Deliver real-time imper.ai security alerts — verification outcomes, identity events, and recommended actions — to your Slack workspace.

integration solutions: Help Desk